V1 - The problem with problems

"A problem well-put is half-solved"

Who...me?

If you have a problem you need to solve or a thing you need to design, this foundational course is for you <3

Why this?

We often misidentify the problems we are trying to solve. We may even do a great job of solving the wrong problem. Sometimes we build things that don't solve problems at all, or make the problem worse.

Problem-definition is oftentimes overlooked or hurried. Urgency culture (along with other dominant culture forces) has created rush to solve problems by way of creating solutions, but building an effective solution starts with intimately understanding the true problem(s) at hand, and importantly, the context the problem lives within, the history that underlies it, and the people it affects.

Ok...then what?

Tbh this course is so important for a person's understanding of the world and their ability to think critically. It's valuable and transformational as a stand-alone course, and also foundational to completing a design cycle using the eXd framework.

Said more simply: learning to understand and define the problem is the first step to creating an effective solution. After all, systems-level equity-related problems are at their core people problems situated in a contact that is often neither visible not well understood. In this way, problem-definition is itself an agent of equity!

So what will we do?

W o w, in this course we have theory, we have thought experiments, we have rubrics. Dare we say, we're helping you solve the problem with your problems ;)

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!!!Coaching alert!!!

A personal touch, tlc, clarification, and encouragement can make all the difference. You'll have the opportunity to purchase one-on-one coaching time in order to help maximize your learning and growing and to apply the course content specifically to your situation :)!


Your Instructor


Christine Ortiz
Christine Ortiz

Course Curriculum


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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.