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The problem with problems.
Introduction
Welcome
What is Problem Definition?
How did you find us?
Problem Module Objectives
Why invest in Problem Definition?
Workbook Download and Resource Bank
Start with Yourself
Introduction to Starting with Yourself
Ideas that Fuel Oppression
Redefining Expertise
Power Differentials and White Saviorism
Getting started with Problem Definition
How to use problem definition as a tool for empathy
Problem Definition Checklist
Problem Definition Mindset
Permissions and Invitations
The Problem with Problems
The problem with problems overview
Problem Self-Assessment Rubric
Problem #1: The problem that you articulated is simply the absence of the thing you want to do or build or the outcome you want to be true
Problem #2: The problem is articulated without referencing any people - those experiencing it or those creating or perpetuating it
Problem #3: The problem explicitly or implicity blames those experiencing the issue for its existence, usually by framing the problem as deficiencies or flaws in a group of people
Problem #4: The problem that has been identified is just a symptom, but treated as a root cause
Problem #5: The problem is described at the level of individuals, absent institutional, systemic or ideological factors that are also at play
Problem #6: The problem is described absent the history of how it came to be
Problem #7: We try to solve the problem for everyone and end up solving it for no one.
Putting it all together!
Problem Design Brief
Introduction to the Problem Design Brief
Connecting to Meta-Empathy
Start Meta-Empathy Work
Observations and Inferences
Re-Visit Problem Brief
Verify Problem Statement
Create HMW's
What Comes Next
Preparing for Solutions
Feedback Please!
Problem #5: The problem is described at the level of individuals, absent institutional, systemic or ideological factors that are also at play
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