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The problem with problems.
Introduction
Welcome (0:11)
What is Problem Definition? (2:03)
How did you find us?
Problem Module Objectives
Why invest in Problem Definition? (4:04)
Workbook Download and Resource Bank
Start with Yourself
Introduction to Starting with Yourself (1:03)
Ideas that Fuel Oppression
Redefining Expertise
Power Differentials and White Saviorism
Getting started with Problem Definition
How to use problem definition as a tool for empathy (1:56)
Problem Definition Checklist
Problem Definition Mindset (2:21)
Permissions and Invitations (1:58)
The Problem with Problems
The problem with problems overview (1:21)
Problem Self-Assessment Rubric (0:27)
Problem #1: The problem that you articulated is simply the absence of the thing you want to do or build or the outcome you want to be true (1:08)
Problem #2: The problem is articulated without referencing any people - those experiencing it or those creating or perpetuating it (0:48)
Problem #3: The problem explicitly or implicity blames those experiencing the issue for its existence, usually by framing the problem as deficiencies or flaws in a group of people (0:57)
Problem #4: The problem that has been identified is just a symptom, but treated as a root cause (1:02)
Problem #5: The problem is described at the level of individuals, absent institutional, systemic or ideological factors that are also at play (1:20)
Problem #6: The problem is described absent the history of how it came to be (1:19)
Problem #7: We try to solve the problem for everyone and end up solving it for no one.
Putting it all together!
Problem Design Brief
Introduction to the Problem Design Brief (4:51)
Connecting to Meta-Empathy
Start Meta-Empathy Work
Observations and Inferences (3:32)
Re-Visit Problem Brief
Verify Problem Statement (0:44)
Create HMW's (2:10)
What Comes Next
Preparing for Solutions (0:44)
Feedback Please!
Problem Module Objectives
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